Waitrose Cafe, Swaffham - Breckland

The staff at the restaurant were friendly and attentive. The cooked breakfast was delicious, not greasy and cooked to perfection. However, I was surprised to find that they did not have decaf coffee available. It seems like they could easily stock it from the store. Additionally, there was no gluten-free bread or toast offered. The atmosphere at the cafe always feels a bit cold and uninspiring, which is disappointing.

I went to the restaurant for breakfast on Sunday, August 10th, 2023. We were served by Steph and her team. The service was excellent and the food was of good quality. Despite the cafe being very busy, the level of service was exceptional. Steph had excellent communication skills and was friendly, engaging, and accommodating. She is a valuable asset to the company and a great role model for all Waitrose employees. Congratulations to Steph and the team at Swaffham for a job well done.

We frequently go to this café for breakfast and lunch. It offers great value for money and the quality of the food is excellent. The service is always friendly, with polite, chatty, and helpful staff.

Excellent cafe. The older man that serves you is a credit to Waitrose. Makes you feel welcome and wanting to return. Always a happy face. Clean and.spaced out tables. Nice food. Cup of tea nicely presented in teapot.

Needed a drink and a bite to eat. As I’m gluten intolerant thought Waitrose would be a safe bet. How wrong can you be! I only wanted a toasted sandwich but was told that they never have gluten free bread, if I wanted it I’d have to buy a loaf in the store!! Unbelievable! It’s the only cafe I’ve been to where they don’t have a loaf in the freezer for sandwiches when needed. They could have gone bought one. I finished up having ham, egg chips which was awful. The chips were soggy undercooked and the ham slimy tasteless. Even the toilets were dirty!! You’d never be so badly treated in Asda!!