Bruegger's Bagels - Brecksville

Was very happy! Bagels were SUPER delicious!! The Smokehouse Brisket is a must try. But what turned out was the OUTSTANDING customer service! I felt like I got food from a 5-star restaurant, with how professional, curious and polite the staff was!! Can't wait to go back! I was in Brecksville. Very recommended!!!

Amanda is the manager and she has an amazing crew. During my travels I visit Bruegger's Bagels in different states. This experience was by far the most amazing. My wife and I visited her parents two days in Cleveland and we decided to buy something for us and take something for our children home. We shared our stories with Amanda and our experiences. Something that was sung with her, and she decided to show an act of kindness that completely blown us away. She paid for our entire bill! I can't wait to go back to this place when I visit Cleveland and I recommend everyone visiting the Cleveland area should come by and say hello to Amanda, Andrew, Alexa and Mo.

This business is obviously trying to get new employees. The girls we interacted with made a very good job in view of the busy situation in which they were and should be applauded. I hope they see this because they worked great with a 13-person customer line, with more people who are going in right now. The food is exactly what I expect from a Bruegger chain, so nothing really to praise or to bash there. The staff of this place are fantastic.

This morning for my western Bagel sandwich... always great and all ingredients always very fresh! The funny thing was, the Lord paid before the couple before me for their food....then they paid for my...and of course, I paid for the couple behind me! Thank you to the gentleman who started the number forward! We had all smiles and left with a great feeling! Everyone else... go on board whenever and wherever you are! God bless America! Happy 4th July weekend!

These bagels are soft and chewy as bagels ought to be. Love their variety of breakfast sandwiches. Their service is always warm and friendly!