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Contribuisci feedbackThis is our favorite place for delivery. We really enjoy the variety they offer. Most of the time, the service is quite fast.
Ordered pizza online through app. Ready notification sent 15 min later. At pickup was told 15-20 min longer. This is 2nd time this has happened in past 4 weeks at this location. Either fix app, or train staff to properly use notification system.
I ordered a pizza and it's been over 1 hour and thy hadn't got my pizza delivered to me
Ridiculous rude staff wait time is outrageous they don’t answer the phone and they put you on hold and keep you there when they don’t want to be accountable for answering any questions about Quality of pizza or time of delivery and this isn’t from being short staffed this is pure laziness
Absolutely the worse service in Brewton Alabama. Food use to be ok but seems to be slacking as well. Placed a order at 4:59pm for delivery. Usually I get updates from app but didn’t this time. so when it wasnt here at 6:08 I called the store. Was told it’s on its way, 20mins max. 6:48 still no food. Called again was told samething, on its way. By this time I getting ready to go to the store for a refund. Called again and rude person in charge decided it best to lie and claim she had came to my home and knocked with no answer. my children was outside the whole time. So even if I didn’t hear a knock they would’ve heard her. This would be the 3rd lie told by this store about this order. The 4th lie was that she called my cell phone when no one answered door. Zero missed calls. No app updates tell me they messed up and didn’t do the order but why not admit this on the 1st call inquiring and apologize and go about getting it done? No these people decided to lie over and over. So by 7:10 I’m standing in the store after getting hung up on twice without so much a explanation not a offer to return my money or make the food and fix their issues. Expected me to wait 24/48 hours on a refund. Negative By 7:12 I’m standing in a pizza place having to act a fool over food and money all because the person in charge likes to lie and not be able to do their job. Was told they would make the food but would take 20 mins, they like that phrase, waited til 7:37 on one raggedy cheese pizza and premade salad. I have screenshots of all the order calls. Still waiting on a refund. And an apology for the lies. Could’ve been prevented with the truth. A simple “I’m sorry we are so busy we messed up and your order got screwed up, we will fix this” but not what happened. WORD OF ADVICE STAY AWAY FROM DOMINOS IN BREWTON ALABAMA unless you enjoy getting your blood pressure up!!
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Collegamento al menu tramite codice QR
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