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Contribuisci feedbackTerrible service. Waited 35 minutes for 3 teas only after asking where they were. . Was told not serving food only to over hear other customers being told that there was a wait. Under staffed tables not cleared or cleaned in between customers.
Called for coffee as this is marketed as a coffee shop. Have used Coffi co in Cardiff before and found them ok. Very rudely told at the till that 2 coffees would be 30 mins wait at least. There were lots of seats available (not surprising) so not sure why the wait. Won’t be bothering again, place was dirty and looks like it needs a refurb.
Overpriced, terrible service, no system at point of order, long wait time for a coffee, tried to order a cake but they didn’t seem interested in that
I ordered the £10 welsh rarebit dirty fries, but they never arrived, even after checking 20 minutes later and being told they were on their way. The dishes that did arrive looked like a plate of low-quality chips with a small amount of melted cheese on top.
There were plenty of tables available, so once we cleaned one, we sat down. When we asked for a menu, we were abruptly told to use the QR code, which we were able to do luckily. There was no information anywhere about allergies. The cake arrived in a cardboard box, which was surprising. The coffee was acceptable. Just before we left, we witnessed a waiter pushing rubbish down in the bin and continuing to serve without washing his hands, which was shocking.