Harvester Sarn Park Bridgend

It was a pretty awful experience. The service was extremely slow, the restraint not entirely clean, about 90%of the menu was unavailable (for 4 people ordering starters and mains only 2 items we originally wanted were available). The salad bar was extremely underprepared and empty and the bread stale. Most of the food was gristly and undercooked and inedible. Once we finally had all our food and had finished it took 40 minutes from when we asked for the bill to be brought to finally paying. We were celebrating a birthday and honestly it was a complete disaster.

Visited the sarn harvester on 15/9/23 with my two children for an evening meal. On arrival waited ten minutes by door before we were seen. I asked if the kids eat for £1 deal was on as it said on the website however the individual who showed us to our table didn't know. When seated we waited 10 mi Ute's before the waitress came to the table. My children ordered their food and then I ordered only to be told that the combo was not available. I then asked for half a chicken and again told not available, I think chose a third choice with sage chips again told not available. The waitress was very embarrassed and I felt sorry for her. After this terrible start to our visit we decided to leave and as we left i spoke to the manager on duty who basically told me that she was sorry but as she turned in for her shift has been a nightmare with number of meals unavailable. Salad bar was empty, lack of staff, dirty tables and overall shocking how this brand is able to function. My kids were gutted as the trip was a treat for a great week in school. Shocking!

Second visit to a harvester within a week! This time for lunch after a visit to McArthurGlen. The lunch was nice with lots to offer on a lunch menu. We had the two course set menu and opted for the scampi which was lovely. Overall a good lunch and we had a good time. Staff was nice and services was great. Will definitely visit again if I’m back in the area. Recommended

It wouldn't have been my choice to go, but I was an invited party. However, there were plenty of tables for a walk in and the staff were friendly and welcoming. A pint to start. A peroni and a pale ale £11.50 (I nearly fell over! The salad bar at a Harvester is always good to be fair, and I had a small dish, my companions filled theirs. We all started with DEEP fried breaded mushrooms with garlic dip (really nice For my main I chose chilli non carne (vegetarian I had 2 forkfulls and left it (wrong choice Denise had chicken stack (she left the majority said it was dry and Liz had roast half chicken (cleared her plate all generously portioned Dessert Liz had vegetarian icecream with strawberry sauce. Both Denise and I had the Rocky horror browny sundaes (far too much browny again generously portion There was difficulty in splitting our bill, because we all wanted to pay separately. Cheaply priced at under £20 a head for 3 courses. There was a steady flow of customers to be fair

We were served by Charlotte this morning . Charlotte's impeccable timing along with her overall presence and introduction at the table was to an impressive standard. Charlotte was very informative of the choices and range of menu which in itself is a credit to her team at this Harvester (and I've visited many this is by far the best example of how customer service should be conducted across the board . Thank you for making our morning a pleasant one . Food itself was not up to par compared to other Harvesters however when you have great customer service it does remedy it .