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Contribuisci feedbackSuch a beautiful little outdoor café and very kovid safe! they do the best camouflaged creams I've ever had! Gluten-free camouflaged creamcrumbs are hard to come, but since the discovery of this place we are back for my partner bday. very friendly staff and also great coffees would thank them
Beautiful location had luck with the weather scenes and eis were beautiful
One of my favorite travel memories in the UK was discovering this charming little tea spot near Kilve Beach. I didn’t have high expectations, but to my surprise, the food was absolutely DELICIOUS! I find myself daydreaming about the scones every day; they were soft and fluffy. The service was lovely as well.
This charming tea room is located near the water, nestled within the gardens of an ancient ruin. You place your order for tea along with scones or cake at the kiosk, where they note your table number. Once your order is ready, it will be brought to your table. One of the highlights of this experience is the stunning view, complemented by delicious tea and food.
When we addressed this with the owner, he became angry, aggressive, and rude. He was even about to shut the door in my face when his wife appeared with a knife in hand. I asked her why she was approaching me with a knife, and her response was, “I’m busy and working!” She was very aggressive and seemed unable to handle any constructive feedback. My husband, hearing the commotion, stepped in, but she directed her aggression at him too, asking how old we were, which felt completely irrelevant. She then boasted about being 67 and still working hard. I asked for a refund since the service did not match the price we paid, but she flatly refused, stating they don’t do refunds. I noticed other customers enjoying their cafetière coffee served in proper china. When we mentioned this to the owners, they justified it by saying those customers were friends of theirs. So what about us? We were paying guests too! This was a deeply upsetting experience for both of us, and we plan to report this to the local police, the tourist board, and trading standards. The charming tea room will not be so pleasant once we’re done with them. We've never been treated so poorly as customers, and being threatened with a knife by a senior was particularly shocking. I strongly advise against visiting this place unless you want to be treated as a friend with respect and proper service.