Kfc - Brinktown

I wish I could give a minus zero, by far THE WORST food and customer service in Tennessee! Ordered a pot pie at the drive thru, the guy that took the order said the price was $6. And change. When I got to the window, the cashier reached out the window for my card swiped my card and told me to pull up to wait for my order because my biscuits weren 't done. I asked him when they started including biscuits with the pot pies? He said oh I 'm going to need your card again I charged you the wrong price $46. For a pot pie! He had charged me for someone else 's order! I asked to see the manager she reluctantly came to the window and blamed me for his mistake! First she told me that he told me what the price was BEFORE he charged my card so I should have known it wasn 't my order (he didn 't) I told her he never said a price he just held his hand out for the card, she told me SHE trained him right and he DID tell me a price and he doesn 't make mistakes! Totally insinuating I was lying...after I left and called corporate (which by the way was useless) I decided to eat the pot pie, halfway through I bit down on something and cut my gums. There was bones in my potpie! I did finally get credited to my debit card several days later....never will I go there again!

Placed the order at 7:56pm for pick up at 8:30pm. They didn’t even start the order until 8:40pm because they didn’t know if we wanted the original recipe instead of the extra crispy we ordered. We then had to wait another 25 minutes. Absolutely unacceptable

Went at 11:00 am right after opening and 5 tables had not been cleaned, telling me it was left over from the night before. The floor was dirty! We found bones in our chicken pot pie, no ice in the dining room, the Pepsi was flat! The black gentleman who took our order was great and I gave him a tip ! Lots of laughs in the kitchen so someone could have been cleaning the dining room

Taste was good but pot pie was very dry..no creamy says at

Food was fast and good, but they had no ice for drinks. I think they did not have ice the last time I ate here.