Mcdonald's - Bristol

Wanted to charge for mayo after I asked for a plain cheese burger. Asked for a water and they said they had to charge for it bad experience all around

Recently I haven’t been liking McDonald’s, this location changed that. While the staff was rude and didn’t seem like they wanted any customers, the food was amazing. Better than I’ve had McDonald’s in a while. All fresh, in and out.

The young man at the drive thru was being spoken to, by another young man, in an unprofessional, demeaning way -while I was being completely ignored. I felt bad for him and the other one was so cocky. It was so Unprofessional. I waited for him to finish acting important, with his back to me, never once acknowledging that a customer was at the open window, only to pay for the order! I really hope someone that can do something is reading this.The hamburger was disgusting and had something hard in it. My grandson spit it out!!

Extremely dissatisfied with the quality lately. 3 times in the last 6 weeks where the burger on the 1/4lb was still pink. from various locations

I can't wait for the opportunity to give negative stars......because this McDonald's at 646 Farmington Ave Ct wouldn't even qualify for negative stars!!!!!!!!! I ordered online and got an error message saying I should see an associate inside. I went inside the store and was there for almost 10mins with ABSOLUTELY NOOOOOOOOOO ACKNOWLEDGEMENT!!!!! I counted at least 5 employees (in their uniforms). One girl came to the register and was there for over 2 mins then she went to the lobby drink station and then back around the counter. She along with the others repeatedly looked at myself and the other customers who had entered the store minutes after I did. ALL the employees I saw were preparing online and drive through orders which makes me wonder if lobby orders are not a part of the business. Why were the doors open then? One customer disclosed that the store downtown Bristol is even worse and that's why she was at this store. I left the store because no kind words were gonna come outta ma mouth at this point. This location needs to be closed and these people go find some jobs where they only clean toilets so they don't have to deal with the public. SHAME ON MCDONALD'S!!!!!!!!!!!!!