Junction - Bristol, City of

Very pleasantly surprised with amount of choices on evening menu. Lovely starters, sides main coarse. Staff very friendly. Breakfast offered many different items to suit everyone. Very nice. Would definately eat here again. Nice large seating area to suit all.

Horrendous, table of 6 for 3 course dinner. Started with them forgetting to serve 2 out of 6 of the drinks but ok we moved on. Requested child meal came out as soon as ready in fact came out last. Ordered the children’s pizza was served half a larger pizza that had been cut before cooking and was rock hard down the cut side, impossible for a child to eat. The sides dishes were wrong and then forgotten for 20 mins. Adult meals, fish was cooked to death, burger were dry and grey and chicken was hard. No one asked if we required a second drink or was the food ok, but we was offered a soup starter as a side with one of the main meals. When we asked to speak to the manager we was told he was to busy (he was making drinks in the bar! amazing in an half empty restaurant. The duty manager instead finally arrived and we asked what was in the mushy peas as they tasted funny and had an odd smell, he had no idea, and when asked to smell them for his opinion he even declined at the smell, and this was food we were expected to eat!!! Appalling, sums up the whole stay!

After attending a funeral, we stayed at this hotel. It was a bit tired but overall acceptable. Unfortunately, the breakfast was cold. As we were leaving, my husband checked under the bed and was surprised to find a packet of 3 Durex condoms, with two left in the packet. We found it amusing, as we are older adults, but it was a relief we didn't find them before going to sleep. The thought that someone may have been intimate on the same mattress I slept on was a bit off-putting. The changing room for the pool area was also very cold and not very clean.

Staff all very friendly, welcoming and attentive. Fabulous selection of great quality food with beautiful surroundings. You get what you pay for with food and this place is first class.

Excellent service, willing staff. Food well cooked, and presented. Would be nice to have a little more choice. Maybe more fish dishes?