Alegria And Grill - Broad Channel

Horrible experience ordering from this restaurant. Clearly on the orders it says order of 3 pupusas based on the ingredients you want but when I received it it wasnt even an order of 3 but instead one of. They literally scammed me into buying a worth of $46 to only receive 8 pupusas

This is a diamond in the rough spot. Pupusas were 10/10 with the slaw on the side delicious . I recommend Guacamole and chips and pupusas with beans and cheese please yuppies do not take over this spot

Was excited for good Papusas. Ordered delivery. Driver first came without my order. He had to go back to the restaurant. Came back 45 minutes later without 25% of the order.Called restaurant and they were unwilling to send the food they left out. Logistically, this place is a mess. Service is bad and the food was very mediocre. Papusas were dense. Not terrible, but not particularly good either.Definitely wouldn’t order from here again.

I must express my disappointment with the service provided at this establishment. The lack of management presence was unacceptable and left us without an avenue to address our concerns. I understand that the staff were under a lot of pressure, but the limited drink options and some members of our party having to take their food to go was simply not acceptable. Our experience was extremely unsatisfactory and put a damper on our last evening. It would have been wiser to choose a more direct dining option instead. 3 hours waiting in a restaurant is simply unacceptable.

Lady at the cashier was insanely passive aggressive and did NOT want our business. we felt so disrespected and had to leave. she wouldn’t let me order unless i ordered three or more pupusas and made us feel like we were invading her territory. NOT