José Mexican Food - Broad Channel

Service used to be quick, food used to be quite good and come hot to the table. Not this time. Not to mention it was very cold in the restaurant (granted, we were under a cold spell in Dec 2022). The food was cold and tasteless.

I honestly do not know how anyone has given this restaurant a rating of more than 1 star. The chimichanga came to the table cold and soggy. The sauce thats was poured on top was flavorless and cold as well. Took 1 bite and sent it back. This is not traditional Mexican food.

I ordered $50 worth of food and had it delivered only to find it there was tons of hair in my rice. When I called the manager on duty he tried to argue with me as if I was lying at 8:50 at night about the food I was about to feed my family. He basically made me feel like a liar for bringing it to his attention that there was hair from his cooks in my food and refused to refund me my money. His name is Danny and I’m completely dissatisfied with the lack of customer service I received from this establishment

We were surprised at how big this place is. We were seated quickly, got chips quickly, and meals came out jiffy quick. Meals were excellent. Refried beans order was smaller than I am use to. Prices were slightly higher than our other local cafes.

We had mexican pizza, crispy tacos with shredded beef, fried cheesecake for dessert! AMAZING! Will travel from Orlando very soon for a repeat! Very friendly staff, fast service. HIGHLY RECOMMENDED!