Starbucks - Broad Channel

I would not know how to coffee had over 10 minutes and still didn’t have any service

The baristas are a nightmare. I just ordered a grande Nitro in a venti cup. First off the barista wasn’t paying attention and started pouring cold brew, I reminded her politely that I ordered a Nitro so with a fuss she redid the order then filled it to the top so she spilled half of it in the sink instead of just letting me have it. Then when I asked her why, she just rudely said have a nice day!!! Why waste all that coffee!!??? They’re usually nice there but today wasn’t a great experience at all

Awful, awful wait times and always understaffed. The drive thru takes about 10 minutes per car, their attempt at lowering their drive thru times is to have you wait at the speaker until the drinks are made, making the delay even greater, just so their company can look better on paper. You may say the simple solution is to just go inside, but inside takes even longer because they prioritize the drive thru, yet even prioritizing doesn’t help the lines. I got in line (only 2 cars ahead of me) at 4:56, didn’t get to order until 5:15 and didn’t drive away with my order for another 7ish minutes. A complete waste of time.. Starbucks needs to do something about this location.

Be prepared to wait minimum 20 min for your mobile orders. They’re always understaffed. They prioritize the drive thru and even with that, I stood in line for 12 min with three cars in front of me before we all started to back out of the line because it was taking 5 min per car to just order. It’s not the staffs fault but they need to get more help in there because the coffee is made in such a rush 5/10 times it tastes bad. The past three times I’ve waited at least 20 minutes and it makes me not want to continue going there.

Nigel, Ozie, and Dana are among my favorite batistas here ... they're frequently friendly with a reflection for detail in their diligence and quality for the food and beverages I buy. Honestly, it's devine, delicious, and a delightful treat (thank you) lol, but wait, there's proof... Nigel made these for me!! tasty, and premiere service, yum!