The Thai Way - Broadland

The Thai food at this restaurant is outstanding. This time, we decided to get takeout. The place is extremely organized and efficient, with an open kitchen that is very clean but bustling with activity. They are very strict about timing, so be prepared for longer wait times for takeout orders. They close at 9pm.

Takeaway , this was the second one we had whilst on holiday , after reading reviews we thought would give a try . Did not disappoint the 1st or 2nd time. Easy to order , reasonable price , a little wait but worth it to know your food is cooked fresh every time you order would happily have waited longer . Food was very hot when arrived and it was really nice food we really enjoyed would highly recommend Thankyou

I would have given this restaurant 4 stars, but our prawn crackers were not provided with our drinks as we had requested. We had to ask for them, and while the staff was very apologetic, the crackers did not come with a sweet chili dip (which may be their policy). However, the staff's lovely personal touch and friendly personalities earned them a five out of five rating from us. We will definitely be returning as the food was incredibly tasty and the meat was very tender. Thank you for a wonderful lunch experience!

We planned a short getaway and were searching for a place to eat when we came across this highly recommended restaurant. It was clean and nicely decorated, and the food was good. However, the service was lacking. We ordered mixed starters for 4 people and prawn crackers, but we had to wait almost half an hour because they were busy with home deliveries. When our starters arrived, we were given a plate for 2 people, with the explanation that another one was on the way. This was enough for only 1 person, leaving 1 member of our party without a starter. When I raised this issue with the waitress, I was told that a starter plate for 4 people was not available, only for a maximum of 3 people. I asked to speak to the manager to express our dissatisfaction, and was surprised when the manager offered to comp our entire meal. This was not the resolution I was seeking, as our bill would have been over £100. Despite ordering beer, the manager insisted that we not pay for our meal and seemed to pressure us for complaining. We felt uncomfortable about ordering desserts and decided not to. I eventually had to withdraw cash from an ATM to pay for our meal, but the manager refused to accept my payment, insisting that it was not necessary. Feeling uneasy about the situation, I left the money as a tip and left with a sense of disappointment. This was a simple training issue that could have been resolved with an apology or a refund for the starter we did not receive. It was unreasonable for the restaurant to refuse full payment for a table of 4. I urge the restaurant to train their staff properly and not make customers feel guilty for lodging complaints.

Amazing Thai food, the green curry and the Suki stir fry were both excellent. Good veggie options with tofu available as a choice instead of meat and the veggie spring rolls were great too, really fresh. Ordered for takeaway, staff were friendly and order ready on time. Restaurant looked clean and welcoming when I picked up my food. Highly recommended.