Montilio's Baking Company - Brockton

Large cakes, pastries and much more Brockton location would get 5 stars if there is more parking

I ordered a large safari cake for my nephew's birthday party, which was supposed to be delivered on October 22, 2022, between 1:00 PM and 3:00 PM. When 4:00 PM came and the cake had not arrived, I called but got no answer. After spending an hour trying to reach them, I finally got someone on the line at 5:30 PM, but was put on hold for over half an hour before I hung up. I called back, and a woman took my information and said she would check with the driver. Unfortunately, she didn’t even have the courtesy to call me back with an explanation about what had happened. It was incredibly embarrassing, as everyone was eagerly asking for the cake. It was heartbreaking to see my sister’s face when I had to tell her and my nephew that there would be no cake cutting. This was my first experience with this restaurant, and it will definitely be my last. I am very disappointed, and to this day, I have received no call from the manager providing an explanation. The management is very poor.

Working with Montilio’s was a breeze, they made the process a very easy one. From the first meeting to our cake tasting, everyone was so friendly. We were well informed about needing to have our decor for the cake at the bakery by a certain time. They were very thorough with communication and there were no surprises along the way. They even offer a discount incentive for paying by cash!Our wedding cake was delicious! We went for a small 2 tier cake for us to cut then be served and then sheet cakes to be cut and served from the kitchen. My mom and dad bought their wedding cake from Montilio’s and rave about it still to this day, and I definitely understand why! A lot of my friends are picky cake eaters, but even they gave rave reviews and wished they had taken some home! We also ordered mini cannolis. There were some mixed reviews only because the shells were softer than expected but the taste was still great!

What's not to love about this place? If you like sweets, you need to go here! Pleasant and helpful staff with workable hours to accommodate early birds and late in the day people who want something tasty for supper or breakfast the next day.

They are so accommodating! Great cakes and pastries!