Dairy Queen Grill Chill - Brockville

I stopped by to pick up an ice cream cake for my daughter's birthday. I chose the one with cookie dough; unfortunately, she didn't like it and wanted the original flavor instead.

We encountered a minor issue with our food during our visit, but the staff promptly addressed it. The service was excellent.

Ordered a full meal and a blizzard for delivery and only got the blizzard.

There was a woman serving at the counter that walked away when people were deciding what they wanted and didn’t come back(despite the line of people). The guy that finally decided to take our order messed up all the orders ahead of us and a few after us. He also didn’t give the cups for our drinks. I’m not sure if he’s new or should maybe work in another part of the store. It took a VERY long time to get our food. It seems that all the attention was being payed to the drive through and barely any payed to the lobby. If I were the manager I’d be pretty concerned about how the way the store is run.

All good just poor cashier didn't know how to make change as she told guest my math socks.. she'll get better in time