Sonic Drive-in - Broken Arrow

When I reached the window to pick up my order, she introduced herself, confirmed my order again, and asked if I needed any condiments. Her bright smile truly made my day. After I received my order and started to drive away, I realized that I had forgotten to retrieve my card after paying. While it was partially my oversight, she took immediate action and rushed out of the building with my card in hand, smiling and apologizing for the mix-up. I just want to say a huge thank you to Michelle! This five-star rating is all for you! I hope you have a wonderful day!

This Sonic location is the best I’ve been to! My best friend and I get lunch here every Wednesday. The service is fast, and we usually have the same car hop each week—she's very sweet and attentive.

I just visited this restaurant and had an unpleasant experience. After placing my order for a Corn Dog and Fries while driving through, I arrived at the payment window just 30 seconds later to find my order was already ready. While I appreciate the quick service, it became clear why my fries were only lukewarm and tasted stale, just like the Corn Dog. It seemed that the food had been sitting there waiting for someone to order it, rather than being freshly cooked. The fries were so unappetizing that I ended up tossing them away. Overall, the food was terrible.

I waited over 10 minutes to receive two corn dogs and an order of cheddar peppers. There were no other cars in my lane, and when I finally got my food and started to leave, I noticed there were no cars in the drive-thru or on the other side either. The order screens were malfunctioning. When I first approached one, it was blank, so I tried another one. When I attempted to pay with my card, the screen went haywire and displayed random numbers. Eventually, it said the payment was successful, but I was never given the option to tap my card. Since I had no cash on me, I felt really embarrassed. However, the carhop was very kind and apologized for the delay. Honestly, I wish they hadn’t added the drive-thru at all. That’s just my opinion.

It took more than 10 minutes to get 2 corn dogs and an order of Cheddar peppers. There were no other cars on the side where I was, and when I got my job and began to leave there were no cars in the drive thru or in the stands on the other side. The screens were grounded. When I first moved into one of them, the screen was empty, so I moved to another. When I tried to pay with my card, it messed up and the board had random numbers on it, then it said the payment was successful, but never gave me an opportunity to tap the carp. I had no money, so I felt terrible and the carhop was very nice and apologetic for the wait. I wish they had never added the drive thru. That's just my opinion.