Morrisons - Bromsgrove

Absolutely dreadful. Nobody on the till, staff out of sight in kitchen. Tables were dirty, there was no cutlery or even teaspoons. When cutlery was eventually brought out the pieces I selected were still dirty. Self service hot drinks machine wasn't working, had to ask staff to add coffee beans. No cups, had to ask staff in kitchen. Found a teapot but was dirty. Food was lukewarm and still no teaspoons so my friend stirred her tea with a fork. I've never known anything like it, an absolute shambles.

The only place locally that does egg and soldiers! It’s a standard supermarket cafe but the menu is extensive and the eggs a treat and excellent value. Wouldn’t go for a leisurely brunch but when I fancy this option it’s a solid and good value choice!

The poor service at the cafe has now extended to the supermarket check out area. This is not the first Sunday morning that we have experienced this level of queueing at the check out. I can understand there being some occasions when they may be short staffed but this morning was at a different level with no management in evidence. Many people abandoned trolleys and left the store. We will not visit this store again on a Sunday for coffee or our shopping.

Large supermarket car park convenient to the M5 motorway access point . .If you are hungry and need a break this is ideal for a quick it

Large car park not far from the motorway access so a convenient place to meet have a snack and meet people from south Birmingham