Caridad - BRONX

I’ve attended a couple of private events here (both inside and outdoor space). The food is always good and the staff is attentive. Parking is also available at the back of restaurant.

Service was nice. Got served quickly, but the food was dry.

Today is my last time ordering from this place . I have been dealing with the bad service for years . Is insane that the owners sees how bad the people sending and receiving deliveries are . I remember I ordered one time around 5pm and the food never was put in the systemBecause the workers were to busy gossiping and forgot my food and multiple times when I ordered something and the wrong thing would arrive. Today that occur I ordered white rice and received yellow rice. I call back saying they sent the wrong item they acknowledged their wrong doing the way they responded was unacceptable. This occur 7/30/23 . The lady on the phone response was you will have to wait . I get that the correct answer should have been from the jump we will get the next driver to deliver the rice to you . Not the “ by the time the rice gets there your chicken will be cold “ ?? unfortunately sounds like they’re secure in the job that they won’t get suspended or fire . Also the guy that has the high pitch voice is a terribleWorker also .

That place is great. The food is decent, although I didn't like their shrimp al ajillo.

Just go and visit. From chicharon, to ensalada de pulpo. All of it is terrific. I always get the family meal and they always deliver . . . Just go!Parking: Good luck. It has a lot of traffic by the entrance, but they have parking.