Valentino's - Broomall

We arrived for our 6:30 reservation on Valentine's Day, only to find 5 other couples with the same reservation and no tables available. We were told there was likely a 30-minute wait or longer, which was unacceptable. It seemed like the owner was only concerned about making money and not respecting their customers' time or value. We decided to go to another restaurant and will not be coming back here.

The local restaurant was BYOB and the veal parmigiana was underwhelming and late, but the server did not acknowledge it. My wife ordered the chicken piccata and received a Marsala chicken dish instead, but she didn't complain. The tomato bread was fine, the salad was very good, and the stuffed mushroom appetizer was decent.

That was an experience to forget. we arrived on time to our reservation at 18:30 a.m. and were immediately used. we waited and waited until a server came by and told us that our server was occupied by the great party in the next room and she would accept our commands. at 6:45 we had our water and at 6:50 we were served salat. Thank you, we were because nobody came back to our table until about 7:25 when we were told that the kitchen was delayed because of the big party in the other room. that was also when they asked if we wanted to refill our water. we told the server that we cold freeze (I had to put on my L.L Bean-Down-Coat to stop shivering), and we (and two more pairs) were moved closer to the kitchen. we noticed that the people in the big party also wore dumb and were noticeably cold. only after 7:30 a.m. our meals arrived. as she did, a waitress went by and murmured, this is a nightmare for herself. I'm sure we agreed. eating was very good, but it was clear that the owner did not care about the fact that his customers freeze. it was also clear that the owner had not taken care that his customers had to wait and wait to be served, get refilled drinks, and waited an unacceptable long time to get their meal. our server, which was clearly frustrated, offered us a free dessert that we rejected. we would rather go to the snow-covered weather that was not much colder than the restaurant. the owner (or management) obviously did not care. that no one came to our table to deal with the problem (or did someone come to one of the neighboring tables where the patrons freeze and wait and wait) showed that they did not care. it also confirmed that they were willing to book large groups and wait small and not how long we waited. Yeah, that was good, but until we were served, we weren't interested. I guess the attitude of restaurant management was rubbed on us.

Went new years eve and it was crowded so service was a little slow (expected). we had both veal dishes that were excellent. it was worth waiting. our server was jennifer and she did a great work (very friendly and competent). we'll be back soon.

We eat there often. Always good. Excellent prices and portions. I had one of the special. Pumpkin ravioli. Yum.