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Contribuisci feedbackI don?t usually leave reviews, but the last 3 times I?ve come in the rice has been entirely undercooked to the point that I occasionally hurt my teeth a little on a grain that?s too hard. Rice should be soft. Al dente is a concept that should be left for pasta. Unfortunately, I always order to go so I don?t notice until I?m long gone. With then consistency of the issue, the problem might be with the cooker itself.
Food wasnt very fresh and I got reprimanded for trying to order the 3 cheese queso. Theyre both 3 cheese okay well on the menu it 's says 3 cheese or diablo so yeah.... I 'm trying to order the 3 cheese.
I decided to try this place again, silly me. This time they have charged my card four times. Some district manager is supposed to get back to me, but last time I had an issue, there was no response from the manager, so I doubt it. Guess I paid 80 dollars for two dinners. Thieves. Update: A day later, still no contact from the district manager, not even to say he is handling the problem. Theft and lack of communication.
Whomever is hiring for this location is not hiring the right people. The employees are not enthusiastic about the job. They're not happy to be there. I can understand that, but there is an attitude dealing with customers. The bathrooms are locked, so you got to ask for the code. Food itself is good.
Staff was preoccupied and should have been cleaning the tables instead of looking at a tablet but helpful when they saw me. Quality and quantity were great.