Häagen Dazs - Brussels

Nice place, they have delicious brownies and ice cream

What an absolute disaster of an establishment. The attitude of the staff was diabolic. The hygiene was horrific (flipping crepes with bare fingers after casually wiping one 's forehead sweat line. The state of the tables we ate from were beyond filthy. They bring your food out and make ypu pay before you 've lifted your cutlery. That picture posted is the exotic smoothie. Conpare the picture in the menu to the real thing! €12 that cost!! When i told them about it, the worker (young lady) just said ok and proceeded to stare at me expecting me to just walk off.

This is the worse Häagen-Dazs ever. The service is awful. Very unfriendly! We were served by a trainee who was completely lost and didn 't get any support by his co-workers (not his fault, he was friendly) The 'manager ' didn 't manage a thing and the waitresses clearly didn 't feel like working. We ordered a milkshake made by the 'manager ' that tasted and had the structure of cold milk. Born and raised in Brussels I hate to see that touristic places like this offer such bad and unfriendly service.

The ice cream was good, however, service was appalling. You walk into the store with no indication of what to do for ordering, do you sit down? Table service? Order at the counter? Every other custom would walk in confused. It then took 15 minutes for our order to be taken (albeit the order arrived quickly) and then it has so far taken 20 minutes (I am still sat here) waiting for someone to realise I’m ready to pay, with empty glasses and ice cream bowl on the table which staff have noticed multiple times while walking past. Staff are too busy flirting with each other, checking their phones and sorting out their hair.

Good icecream you need to wait too much to place and receive the order