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Contribuisci feedbackGood food and friendly staff but service was SO slow. Not even a busy evening and it took ages to take our order, ages for the food to come then no one came for the bill after 30 mins so we had to ask ourself. Also no one checked how food was whilst we were eating. Then we have pay service charge.. Probs would return as food nice but hope for faster service next time Food: 4 Service: 3 Atmosphere: 4
Great cocktails last night thankyou Dietary restrictions: Great options Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Baked Brie
Lovely Mushroom.nice friendly staff Food: 4 Service: 4 Atmosphere: 5
Barman was only one that was helpful Although I booked no table was ready. On getting a table it was not clean, on trying to get menus had to search about, on getting knives and forks, they omitted cleaning table or supplying knap kins to place on table.. Price per person: £20–30 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes: Roast Beef
It 's 22 October 2023 at 13:50 pm left the red lion out of sheer humiliation. I and my friend came out of RBBA durga pooja festival to have our lunch here. There were other people as well but they chose to ignore us. We were waiting to order some food for us since past 15 mins LITERALLY . I was so excited to order food. It 's so disheartening to see everybody (the staff)were least bothered I left already and didn 't even noticed that . Two of them were even seeing us from far away but didnt even bothered to take our order. As I already left AS IT WAS SUPER INSULTING. My friend came after me. When she stood up one of the staff said oh were you waiting for the service ,I am sorry let me send someone to you to take the order really? She could have taken the order herself if she was so concerned. I experienced this for the very first time. It was hurtful. This is mere poor management skill. The owner is least bothered that 's why the employees are so ignorant and underskilled or judged us based on our looks.? I don 't know I felt that way. We were looking a bit different because of the hindu pooja thingy across the road. I don 't know first time ever I felt it. I never take such energies, but yes 100% we were been ignored there,very obviously, No benefit of doubt over there. There were people definitely but we were centrally seated. It 's impossible to avoid by mistakenly. This is a well known place here in stokes according to the ratings. I did expected a quality service. But disappointment to its peak. This review I dont know if anybody can notice..but for the first time it happened with me here in The United kingdoms .Its a Shame. I won 't ever recommend this place to anyone. Ps. They also had a spider on their menu card. I chosed to not to report. But now I will.thank you very much! Service: 1