PavilionBuffalo Grove

It was CLOSED!! Door locked. No lights. No answer when we tried to call. Very Disappointing!

Hi, To start the restaurant was confused as to what Open Table was so doubt they checked me in. The menu online was completely different then the menu that they offered which was very limited. I would not have gone if I knew the correct menu. I ordered a drink and the server didn't bring it until after I was done eating. I would not recommend going here.

The place was empty, so I was worried. But finding that the Ukrainian menu was authentic was amazing. The server understood English, but it was clear second to her native language. If you have had the hearty foods of the Ukraine, you'll know how excited I was to be able to indulge in the pleasure again. Portions were huge and I rolled out of there swearing off food ever again even as I was programming the place in my phone for future visits.

The hostess was also the only waitress. Seated at 6:45. Two other tables had already been served their meals and one person at the bar was waiting for his meal. No one else in the restaurant. Waited at least 20 minutes before we could place our order and finally were served at 7:45. Had to ask for a salad to be brought out before the entree after waiting 25 minutes. Other parties arrived after us and one table got their entire meal before we received ours. One couple waited so long, they got up and left. Been here before and the food has always been very good and the service as well. Not so this time. Very disapointing experience.

Third time there. The food was again excellent. The server was overloaded and I had to chase him down. But, he was extremely nice. Took extremely long to get food. There was only one other party seated and no one in the attached banquet facility so there was no excuse for the delays. However, this has occurred on every visit. If the food was not as good as it was I would not go back.