Domino's Pizza - Buffalo

Horrible customer services skills was asking to order food for like 15 minutes before I revived anything.

Visit experience was very nice staff and manager was friendly . hoping for good

I went to order at the one in hamburg and it was closed. I didn't realize that the website redirected me to this store. Okay that's on me but before I could even get back in my vechile to drive to this location to pick up my food. It says my order was already picked up. I called the store to verify this and the lady working was extremely rude and said she couldn't understand me and hung up on me twice. Okay now I'm upset and not about to drive 20 minutes further away from home with a hungry toddler. I call cooperate number and after a long hold find out all they can do is contact the franchise owner and have them contact me. It's been 24 hours and no one has contacted me to refund or even asked what happened. Moral of the story they don't care about their customers and all the employees are rude. I just wanted to be refunded. I hope who ever stole my order needed the food. Never prepay for food at this location it won't be there once you get there.

Only putting 1 star because I can’t put 0 ! This place is horrible! Terrible customer service! Terrible time management! Dirty! Staff doesn’t know anything about anything! They hang up ! They steal pizzas! Get this location shutdown !!

Made an order for delivery last night and they brought me wrong order. I called the store and was put on hold for over 20mins! So I had to drive from where I was accross town to the store to have my problem fixed. 3 stars because when I got there they didn’t know how to do anything but they helped fix my problem ig. They remade my food but it was still made wrong the owner was nice tho.