Einstein Bros Bagels - Buford

Our favorite bagel spot! As a Florida native, I've loved Einstein's since I was a kid, and I'm thrilled to have one nearby! I just wish there was a location in Gainesville! I really appreciate that this location has a drive-thru! Wednesdays are $6 dozen bagel days! Plus, they now have a great coffee station that even offers iced coffee options!

The service was extremely slow. I placed my order quickly because I was in a hurry and wanted to grab lunch for the day. I pulled up to the window, and with no one ahead of me and five employees visible, I still ended up waiting 12 minutes for a turkey sandwich. When I left the speaker box early, I was told that I was being rude, even though I had been speaking into the box and they seemed unable to hear me. It wasn't the best way to start my day. However, I appreciated that another young lady wished me a nice day as she handed me my food, and the sandwich was made beautifully.

When the sandwiches were finally ready, the staff member simply placed all six sandwiches in a paper bag without any napkins. The sandwich at the bottom had been pressed and flattened by the time I received the bag. I asked if she could put them in a box since it was a gift and I wanted it to look nice. She told me that they don’t use boxes for sandwich orders, only paper bags. She did hand me a small, unfolded box, but I knew that wouldn’t fit all six sandwiches. I ended up folding two small boxes to properly pack the sandwiches with napkins to make it look presentable. Even though they don't typically provide boxes for multiple sandwiches, I expected a more accommodating attitude from the staff. Instead, I was met with a look of annoyance, which I found quite unprofessional. This experience left me feeling disappointed, and I've decided not to order lunch or gifts from there in the future.

We were really looking forward to visiting Einstein Bros. Bagels in Buford last Sunday (17 July 2022) as we hadn't had fresh bagels since returning from an eight year stint in Europe. Although the bagels were good, the establishment in Buford is filthy dirty. It didn't look like the place had been cleaned in weeks. Floor dirt everywhere; tables not a clean table in the seating area; chairs not even wiped down for getting crumbs off of them. The staff all of them playing grab a both behind the counter and in the kitchen as all you could hear from them was the childish screams of them chasing each other around the area. Will never visit this particular Einstein Bros. Bagels location again. Sunday management should be ashamed for their staff being totally unprofessional and being too busy playing grab a and not spending some time to clean this filthy establishment.

Love the Food but this Restaurant continuously forgets food in the bag. If you order online for pick up CHECK your order before you leave because something is probably missing. They are 3 for 3 now in the last month.