Sakoon - Burgoon

Great food and ambience. Had a buffet so can’t comment on service.

Went for Valentine’s Day. The food and service are good. They should reduce the overhead lighting in the restaurant. It’s too bright

Absolutely poor service. Party of 4. Was seated without menus. Brought water after 5 minutes and then 2 menus after another 5 minutes. Waiters tie dipped in my water glass and he didn't even notice. Normally not a big deal, as I would just ask for another. But in this case he was reaching across the table when he could have easily walked around to the other side. We weren't in a booth. Once food arrived, it sat in the aisle between two occupied tables on a tray. The waiter then arrives about 5 minutes later and puts it on our table. The entire time the two tables are wondering if that was their meal or belonged to the opposite table. Waiter never came back to check in to see how the meal was. Never asked if we wanted anything else. Brought check but no pen to sign receipt. After waiting for 10 minutes, I walked to the front, helped myself to a pen on the counter signed the receipt and left! This place appears to be over-priced for what it is. Basically another run-of-the-mill Indian restaurant. Nothing special. Dont let the decor fool you into thinking it is of higher quality.

Hostess was very rude and inhospitable. I waited 10 minutes without being acknowledged even though I was right in front of the desk. They attended to people who cut in front of me with no regard to order of arrival. The facility was over booked and we got stuck in the back where the music was way too loud and service was poor. My family and I deserved better than this. Overall a bad experience. They even ran out of tea? How is that possible at an Indian restaurant? To top it off they tried to charge for the tea we never received.

I really had a bad experience with us having to wait for more than 45 min for below average food.