Panda Express - Burleson

Usually this place rocks however we had a bad experience most of the product needed to be cooked all at the same time we had to wait to the point where we just decided to get noodles instead of fried rice added to take out really disappointed cuz they didn't care if we sat and waited for 25 minutes. I'm pretty sure we just caught them on a understaffed day with a inexperienced cook during dinner rush. The solution maybe for the server would have been not to make our main entrees and play some while we waited 15 minutes for this rice to add to to-go container.

Service is great it was just really busy when I was

AI ordering is not a substitute for relational customer service. Zero stars for putting your artificial intelligence system over customers.

The McDonald's of Chinese food. I'm actually updating this review to lower the star rating from 3 to 2.The problem with this place is you never know if it's going to be worth the money. Sometimes you get home and there's a nice big serving. Other times you watch them give you half a scoop, three times and you've got like half as much as normal and you feel robbed. Need to get off this scoop measurement system and start weighing the chicken so patrons aren't getting robbed

Josh, the manager, gave my granddaughter a box of cookies because we were there celebrating her birthday.Kid-friendliness: They were really nice to help my granddaughter celebrate her birthday. She loves Panda Express.