Pizza Hut - Burlington

We ordered three pizzas of different kinds. They were all excellent. Plentiful on the toppings as well.

I ordered a pizza from this place and went to the drive-through. When I got there nobody came to the window I ended up having to knock on the window to get someone’s attention. When I finally got my pizza and took it back to my place I open the box and the pizza was soggy as if it were uncooked so I returned the pizza and ask for my money back. I was told they would not give me my money back and they offered me a gift card instead. So I just left and went and called the corporate office they told me that this should not have happened and that they should have refunded me my money. I refuse to ever step foot back in this place of business. There is another pizza place here in town called 4Z’s pizza. The pizza there is amazing they have wonderful service great prices are very professional people I highly recommend them them. As far as Pizza Hut goes I don’t see how they can get by with treating people in a small town like they treat them.

Arrived at 5:10 p.m. to pickup 5:15 order; was 3rd in line. Waited at least 10 minutes, and then was at the window about 5:20--NO ONE FROM INSIDE EVEN ACKNOWLEDGED US--WE WAITED AT LEAST 15 MORE MINUTES, and there were 5 or more cars behind us. Finally at 5:31 or 5:32, employee opened window and when we complained, said they were really busy. Our order was in the warmer, but it really was almost cold when we got it home about 5 minutes away. Disgusting service--not the first time, either, but absolutely the worst experience.

Poor service. I traveled across states and thought for pizza and wish I had skipped this place. the 2 girls should not work there. they are rude.

Pizza was good but could use some more crust seasoning and cheese on top.