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Contribuisci feedbackSo we have another L in the year 2022 folks. Another restaurant that should be cancelled letsgoo. Service was truly bad. Ive never gotten served with such a L petty service before. The server was so petty hahahaha. Bro got not chill seriously. The server has the audacity to be petty regarding to go box. I told her that i do not have cash with me to pay for the to go box which was $0.50 only. Because they have asked me to pay the bill before i even finish my food and then asked me to pay by cash. I told her i only got cc to pay but she was mocking me with her not good attitude and face that she'd be gladly accepting it. And you know what the worst was when pressed the machine for the togo box she didnt want to give me the machine to check that she pressed the right number. Broo seriously? You have to show what you bill to us. Its not about trust issues its about being ethical and have manner. Just for those who read this review. Check always how much you are getting charged. Gladly i always pay with a cc so i can always report for incosistent payment. Make sure always recheck and dont just tap if you are asked to pay. Aleays recheck it and make sure with a cc so you can report for fraud. Make sure to teach your staff to be more professional. An expensive chinese restaurant at a hotel with this kind of attitude? Paying that amount of price for mid tier food? Yeah right what a waste of time. Avoid this place at all costs!
There was nothing outstanding although the food was generally ok. The exception being all the deep fried items like spring roll that were not that crisp and very heavy with oil. I'm guessing the oil was old and not hot enough. The best part was the robotic delivery assistant.
I have never ever given a one star review. Our family of 7 went for dim sum today. The quality of the food and more so the service has significantly gone downhill. Previously despite the upscale costs we really used to like coming here due to the decor, service and food. Today the server seemed disinterested (probably overworked), it is definitely understaffed, the table cloth is all tattered, and the dishes and cutlery are not as clean as it could be. Food is definitely under seasoned (although personally I thought it was not too bad) but everyone else thought it was mediocre. I am thinking that Covid 19 has taken a toll on this and many other restaurants. I am thinking the next step os for this restaurant to close.
This restaurant has become the new family dim sum and dinner spot because my niece is in love with their cat robot the service has also been amazing and they’re super sweet. Even when they don’t need to use the cat robot they would bc they know my niece loves seeing it move around. The food is also pretty good too. I find their braised duck with taro hot pot to be amazing. Super flavour and left overs reheat so we’ll. First time I’ve enjoyed a braised meat dish this much. They have some set dinner specials which are great value too with Peking duck or lobster. We usually pick one of the set menus and add one or two more dishes and there’s plenty of left overs us.
Everything was very good, but be prepared to pay gambling prices! It's a fancy dining room and I have no complains about the dim sum technique. Just wish the price point matched my expectation. Overall, worth a visit!
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