Kettledrum Inn - Burnley

Food isnt as good as it used to be and the service is ok till the end of the mains. I’ve been a few times recently and the staff aren’t interested after you’ve eaten your main course and it’s not even busy. Thought it was my imagination but it’s repeated each time. In fact they can’t wait to see the back of you and glare at you from the bar until you go. Not very friendly. No coffees offered. A couple of times dessert wasn’t offered either. Think I need to find a new venue to eat at.

Fantastic Birthday meal last night. Great food with lovely service. Its a very special place plenty of space to drink and eat outside and very nice to sit inside. we sat inside and I had the Homemade Cheese pie and my partner had the Scampi both meals were absolutely delicious. Because it was my birthday we decided that we should have a dessert OMG AMAZING I had Chocolate Fudge cake and ice cream and Dave had the Sticky Toffee Pudding with Sauce and Ice cream. trust me if you want a delicious meal this is the place to go its special. thanks to the two ladies serving us last night you were wonderful see you again soon. Would of took photo of the meals however couldn't wait to enjoy it and photo would of been an empty plate.

Visited for Lunch today. The interior of the pub is dark and dismal. As we were being seated we asked if we could order some drinks we were told only from the bar (no table service).... I ordered 'Steak and Ale Pie '. Condiments were brought to our table a selection box of sachets and little packets of salt! The meal was eventually served. The pie was quite good but the chips were some of the worst I have ever had soggy, soggy. When the waiter came to clear the table he only inquired whether we had finished (probably because of my uneaten plate of chips). I told him I was unhappy with my meal, he simply said Sorry and disappeared, never to be seen again. There was a very distinct lack of interest in us being there. As a consequence of this I will never visit again. Very, very disappointing.

I went out for dinner with a friend and the food was terrible. When asked if we enjoyed it, we expressed our dissatisfaction. The two men behind the bar became hostile and one made a rude comment about not wanting to see us again. It's no surprise that this restaurant is struggling. Some management or customer service training could be beneficial for these two individuals. They may be better suited for a less prominent role in a backstreet pub.

We had three pub meals in 24 hours and another amazing meal at this restaurant. I had the mouldy chicken, my wife had the garlic and herb chicken, and my daughter had the fish and chips. Everything was delicious, especially the chips. The ale was also fantastic. The staff were great, too. A place you must visit!