Costa Coffee - Bury

This used to be a go too coffee place but omg last couple weeks has been terrible staff never turned up to open on Sunday this happens a lot and the manager who turns up so bad tempered shouting customers can here him shout should of locked the door till we get ready and stomping around huffing and puffing terrible he needs to get staff that open on time plenty of people out there looking for. Work terrible manners

We went for coffee yesterday and never again.Lots of litter on the floor,it looked grubby and a long wait to be served.l was over charged and despite me querying the amount was told it was correct.Only when the guy made the coffee did he say the amount was wrong.l did receive a refund for the extra money.lt is definitely not a place to go for a relaxing coffee.

Wouldn’t normally leave a bad review but I felt this place needed it as it’s the second bad visit in the last few weeks. Visited on Boxing Day with my family for a treat. After making our order and spending the best part of £30, I was asked by the barista if I have had a good day to which I answered yes thanks. There was a short pause which was then filled with the mumbling through a mask of “yeah me to if you want to know “. Then when he had put the coffees onto the tray he then says “there you are” and made me struggle to bring the tray through the small gap in the perspex, He then, again mumbling through his mask, said “yeah you’re welcome” in a sarcastic tone. I did say to him there was no need to be so rude at which point he realises his bad manners towards a customer had been rumbled and he had a quick personality change. If he didn’t want to work in the business then leave. He was so rude and the manager should get a grip with the staff. I don’t think I will be going here any time soon.

The staff in this Costa could not care less about their job! It’s like a school playground, no consideration for customers or how to behave in a workplace. The manager needs to get a grip of the staff and set some boundaries.

4 staff 3 stood chatting 1 stood avoiding eye contact only myself waiting to be served wish i had left without purchasing a mediocre iced coffee terrible service too busy gossiping to take my order