Mcdonald's Restaurants - Bury

I was the only person at the counter to place my order, and I had to wait 10 minutes while they served all the drive-through orders. When I finally received my coffee, it was cold even though I asked for it hot. The double bacon and egg sandwich I ordered was definitely not double, and it was only lukewarm. The service was terrible overall, with the manager too busy flirting with a girl wearing false eyelashes instead of focusing on customer service. If the manager had prioritized customer service, it may have been a better experience.

I ordered a fillet meal and it tasted like a year-old fillet. I will never eat anything from this McDonald's again.

This restaurant is absolutely terrible. If you decide to go after reading this, don't say you weren't warned. This place should be shut down immediately.

Food cold and items missing incompetence at every level do your self a favour and stay away and try something else

So, a few months ago (talking over a year tbh) we ordered through Uber Eats recieved a partial order....after not being able to phone through trying Uber Eats the following day we contacted them was told next time we 're there we can get it free of charge.. so the following day we went was told no that can 't be done....wasn 't too fussed as it was only a drink fries. (Still it was paid for we never recieve it, never received a refund never got it the following day). Fast forward to earlier this month we took our dog for a walk asked if they like Starbucks, Costa etc did pupcups (cup of whipped cream) they said they didn 't (fair enough no worries that 's fine, we 'll just order food instead so we ordered our food waited for it to be made). I checked the receipt to see why it was more than normal there was a £2.19 charge for some latte on there....turns out this was the pupcup that we declined in the end as was told they didn 't do it....1/2 a kids happy meal cup of cream for £2.19 rip off, if you don 't do them just don 't do them....don 't charge £2.19 for a random drink then give us half a kids cup. When I mentioned about it they simply said you ordered it, you paid for it, can 't refund it. Whatever. Fast forward again to lastnight. Ordered through Uber Eats again as the 2 chinese restaurants we normally order from were closed. Wife had been in work from 7:30am 10pm didn 't get home until 11pm. So I ordered told it would be with us by 11:40pm didn 't turn up until 11:50pm...half the order was missing, the other half was ice cold wrong. Tried phoning again couldn 't get through as the line was off for the night, emailed in contacted uber whom won 't do anything tried 6 times keep saying nothing they can do just review they 'll do better for next time. This morning I phoned up, the woman was pleasant enough I understand it wasn 't her, but if your staff are incompetent unable to follow simple orders then fire them, they 're clearly not cut out to be working there....£40 order received £25s worth of the order. No 2x fries, no halloumi fries, ordered 2 medium drinks 1 full fat 1 diet, received a large medium both full fat 1 with around 4 pieces of ice other had none in so was warm, both flat. Cheese burgers had no sauce on (onions, pickles etc) were ice cold, triple cheese burgers were ice cold, chicken nuggets were rock hard half ice cold other half room temp missing 6 nuggets (only got 14 paid for a 20 share box). As my wife hadn 't eaten since the night prior (was extremely busy at work couldn 't get a break, had 2 glasses of water, 1 monster engery with ice all day pretty standard dat for her too normally she has more energy drinks) she had the triple cheese burger. She 's been in the bathroom throwing up since 5am has had to phone in sick to work so she 's now lost atleast 1 days wage...won 't do anything told to just keep trying with Uber, now tried 6 times they 're refusing outright to refund. So we 're £40 down, didn 't get what we ordered my wife is sick.