Kfc - Butler

They need someone different on front register. Wasn't there. I waited and waited and eventually girl walked by without even glancing my direction. Went to the drive through window drink station, got (herself? a drink. Turned around, noticed me and came over and waited on me as if I was an annoyance. Very terse voice etc.. when I left she was leaning on the front counter by the register with her cell phone.

When I got to the window. The person said nothing when I said hello. They took my card. They gave me my drinks. And again said nothing. A few minutes later, they came back and said IDK if I told you, but we're waiting on your food. (Please refer to the sentences where they said NOTHING!!! 25 minutes later, they gave us our food. I told them that if I had known it would have taken that long, I would have gotten something different. They were not apologetic.

Outstanding service . Ordered two 16 piece chicken tenders with 4 fixings, it also came with beverages. It was awesome. The staff were very professional, friendly and helpful. The restrooms are clean and orderly. Will stop again.Parking: Large parking lot around the building.Wheelchair accessibility: Handicap parking and access

Our drinks were spilled out the drive thru window, we were offered napkins. The window attendant then informed us that she only gets one day off and her hours are gonna have to change for personal reasons, as if after dumping our drinks in the car window that we cared. I understand accidents happen but to only offer napkins and then complain about your job is a no no sorry. Also when I called to speak to a manager no one answered the phone at 3:30 in the afternoon. Never again the food wasn't even worth it.

Ordered #17 famous bowl , the amount of food in bowl seemed very limited, tables were not very clean. Employee came out and used bare hands to clean crumbs from table never wiped down. But service when ordering was good.