Cazalys Cairns

I asked one of the staff members if they could switch the large screen from Keno to the cricket match, but the Latin waitress told me they don't take such requests and that the big screen is set to Keno since no one is watching it. I believe this lack of attention to customer requests is why the staff may decide to leave. It seems like Kazalys only focuses on the management's needs rather than caring for the customers or members. They promote a slogan about eating and playing, but it feels like their main goal is just to create a happy atmosphere, which could leave customers feeling overlooked.

The restaurant offers home-cooked style meals in a cozy café setting. It features a children's playground, as well as poker machines and a sports bar. On Friday nights, you can enjoy some old-school music. I do wish they served cocktails, though.

I had a fantastic carvery roast dinner! The staff were friendly and attentive, ensuring that the busy dining room ran smoothly. It was great value for the meal. For just $5, you can become a member, which helps offset the cost of all future meals. Great job, team! Keep up the good work!

I don't think the food is as good as it used to be since the head chef left, her food was always flavorsome, delicious, huge and amazing.As a large family (who dines with our extended family), we really feel that the presentation, sizing and flavour has significantly reduced in recent months. We are finding that we're not dining at Barassi's as often as we used to for this reason.Also, with the Carvery desserts, please bring back the choice of custard/cream and/or icecream as this really was a delicious highlight.

Fabulous food but the pasta and prawn dish was a very small portion.