The Big Cheese - Kengsington - Calgary

The Big Cheese sells drunk people food in large portion sizes. There are a few Veggie options.

After taking a break from walking through Kensington, we had an interesting lunch experience at this restaurant. The previous reviews were right about the french fries not being good - they were brown and mushy, possibly overcooked or cooked in old oil. We shared The Loaded Veggie poutine, which had a barely warm top but was very hot and steaming underneath. The staff was friendly and explained how the veggie gravy was made, which was quite tasty. However, besides the gravy, we didn't think the Poutine was outstanding. They have a variety of options to choose from, which is a positive. We also noticed that the napkin dispenser was empty, as mentioned by a previous reviewer. The prices were a bit high, as we paid $17 for a large poutine and two bottles of water.

Yesterday, my friend and I visited Big Cheese at 10:00. My friend arrived before me and had already placed an order, so I approached the counter to order my own food. Despite the woman working at the front of the house passing by several times, she did not acknowledge me or take my order for about 5 minutes. I understand that it is a busy environment, but a simple gesture to let me know she would be with me shortly would have been appreciated. The woman who eventually served me had multicolored hair and displayed a very cold and unfriendly attitude. When she brought our food to the table, she did so without saying a word, which made the experience feel even colder. When my friend asked for more napkins, as he had been given only two, the woman responded rudely, questioning why he needed more. In a restaurant setting, it is important to provide good customer service and accommodate simple requests like extra napkins without question. Although the poutine was tasty, the negative interaction with the front of house staff has discouraged me from returning to Big Cheese in the future.

I highly recommend this place, it is really nice! The cheese here is amazing. It is a must-visit place.

This is by far the best poutins I had in Canada! So many options to choose from. I was here a few times and usually get the maple bacon routines!