Elevation Burger In Wash

I just wanted to say OMG especially for those who love an extremely delicious beef burger with tomato lettuce

My burger was not hot, and the cheese on my burger was not melted

Was severed old food that should have been thrown away. Went to ask for replacement, was ignored and then woman was very rude.

Honestly shocked at the bad service here. I normally don’t even care, I know service workers have hard jobs. But this was different! Sign on the door said it closed at 5:30pm, we came in for a snack at 4:45pm, so plenty of time, not even obnoxiously late. They were CLEARLY trying to close up, mopping the floors, putting away condiments, said the grill was off so we could only get fries. Whatever, not a big deal, we just got fries and sat at one of the only tables they hadn’t blocked off. We were going to leave but it started pouring rain so we stuck around for a bit because it was only 5:10pm and they literally KICKED US OUT! Into the pouring rain!! With two young kids!! absolutely insane. My 3yo son was crying that he didn’t want to go outside in the torrential rain and they were like “too bad, we’re closing” even though it was 20 minutes early!!! We weren’t the only family in there, they kicked us all out! I’m just like…shocked anyone would treat people that way.

Place sucked. After waiting forever in line the manager closed the registers from taking anymore orders because of “a problem in the kitchen” (probably couldn’t keep up with orders) because the food was still coming out as we waited for the kitchen to “reopen” and after another 15 minutes I gave up. She ignored me when I tried asking how much longer and she was hardly apologetic. Plus one of her staff uses the same gloves to handle garbage as the food. Beautiful.