Roti Mediterranean Bowls, Salads Pitas

Got take out and was charged a mystery undisclosed “COVId impact fee”.

I will try to keep this review short... I placed a group order last week; however had issues with the online platform. The group link would not work. For the sake of time I went ahead and gathered each individual order and placed them myself. After I submitted the order, I broke each individual order out with names into a spreadsheet to assist store lead with labeling and to ensure that all orders were correct. I spoke with him on Friday, sent him and email per his request with all the details, asked for utensils and to ensure all names were on each item. Spoke with him again on Monday to make sure he had order and was ready to go for this Wednesday. Conversation had me a little insecure that it would not go well. Spoke with him again on Wednesday, the day of the order. Needless to say the order was 45mins. late, no utensils and a couple wrong items/ingredients. I was very disappointed. So why the 4 stars? Spoke with Melinda who quickly put me in contact with Team Lead Chris Terrazas at another location. They were very professional and apologetic. He rectified the situation and offered us free lunch to recoup relationship. So, sometimes mistakes will be made, but give a chance to correct. Thanks Melinda and Chris and 1629 K St. NW catering team for stepping in to make a bad experience better. Again apologies for long review.

Rice under cooked crunchy and chicken over cooked very dry.Quality control contacted me extremely apologetic, indicating they will do extra training and make things right. Extremely nice that they care about service to take reviews seriously.

Tameeka (sp? and Lawrence were exceptionally friendly. When I walked in and said how are you, she replied GREAT! Great service, absolutely fantastic!

Fresh, flavorful and fast. I just wish they would cut all of the different ingredients in like size pieces. It’s hard to eat and enjoy together when things are all different sizes.