Panera Bread - Cambridge

I got soup 2 soups 1 had plastic and 1 had hair and when I went back to Panera for a refund he said that we lied saying that we put it in there. Gerald is the worst person/manager ever don?t go here unless you want hair and plastic in your food with norefund.

Food is very good but service is terrible. Rude and snappy workers. Got my food 40 mins after I ordered it because they didn?t put it out.

I was eating at place.The manager called sean i saw him swearing at one of the customer. Thats not professional. I am not gonna go back to this place again. Sean is ignorant also very disrespectful to his co workers. Dont go this place not good

I come her all the time for bread cookies. How ever is one most filty places you can eat. They put all their dishes into one place to clean it. ????More over one of so called managers of this named sean is worst person you can meet no customer serviceshe swears Angry all time. He has no respect for his co workers. More over he smells like toilet absolutely he lacksprofessionalism and no customer srvices at all. definitely i will not go back to this place again. i definitely don't recommend this place to no one.

I have frequent this Panera over the last year. The service has been questionable. But upon my last visit, a manager who I 've never seen before, named Sean , threat throw me out if I didn 't purchase something less than 2 minutes after entering the storeand sitting down. That 's a person of color, it 's kind of selective treatment is not inducive to make want to spend my money in aplace of business so uninviting. Several minutes later, Sean approached me again, leaned into my face, and t threatened withpolice action. So I decided to wait for the intervention of Cambridge Police.