Starbucks - Cambridge

The cream cold brews have changed. They used to be my favorite drink, as they would make them with the cream that floated on top and would slowly melt into the black coffee under it. You would take a sip of the srink and get just enough fluffy cream with the savory coffee under it, it was really good. The last 4 times I 've ordered this drink over the past few weeks the drinks have gotten progressively worse. The cream on the top seemed to get more and more flat each time I went, like melted whipped cream. This morning when I went the cream was fully mixed into the cold brew, and the whole drink doesn 't look like what I used to love ordering and doesn 't taste very good. It now tastes like a weak iced coffee. It doesn 't look special. Just kind of meh .

It’s Starbucks. It’s what you want. Great staff though. Nice outside patio too.

We went through the drive-thru around 3pm today had the nicest experience. I had my husband order the wrong drink (my pregnant brain couldn't remember the exact drink I've had loved before) and when we got to the window to pay he asked if the drink was made yet, and if it wasn't, if we could switch the order quick. They had already made the other but still made the one I had originally wanted on top of giving us the original drink I had ordered.I just wanted to say how sweet unexpected it was that the girls there had no issue making us a different one. It was refreshing to have see so much kindness. We just wanted to say thank you again

Hooked on mango dragon fruit lemonade with peach juice and cream base

I love coming to this location! Even in their short interactions with the customers that come a little more often they've found ways to get to know what least your first name and drink of choice. While waiting to have your drink made, they chat a little to get to know you a bit, so you're not just a drink and a name. If there's something wrong with your drink, they will make it right away to make things Right! Superb customer service!