Baskin-robbins - Cambridge

Today on July 3 at 1:00PM, I got a best service I have ever had from Baskin Robbins. I ordered two sundaes and they were very very delicious. The employee who made my sundae was very supportive and very polite. I wish to have such service each and every time when I visit here.

It’s a shout out for one of the most genuine and generous associate I’ve ever seen in my life. I called her at 8:59 for an icecream and opend the door after closing the store !! She saved my day, she’s gonna go places and we need more people like her in society !

We go every 31st for cheaper tubs of ice cream. Highly recommend.

I've never had a problem with this place until now. I ordered a big tub of ice cream 2 days ago. Had it almost finished tonight when I had a big piece of plastic in my mouth. Not good guys, not good at all.

They were out of a pre packed ice cream, which they normally have plenty of but it 's $3 more for freshly packed. So I asked if they 'd pack a tub for me for the prepacked price but they said no, I 'd have to pay extra because they were out of prepacked. Note: I was the only one in the store .....A) what 's the difference, you guys use a scale to weigh it and it 's frozen ice cream, not likes going bad that I need a fresh tub not am I getting anything extra except having to wait and B) why am I paying you extra because your (family) staff are behind schedule and haven 't had a chance yet to refill what 's run out? Also they were out of receipt paper and made no effort to replenish the roll, just made a face and said oh, the machine is out of receipt paper and stared at me until I said nevermind then and left.