Chicken Express - Canyon

I waited nearly 30 minutes for 12 pieces of chicken. I'm not sure if the issue was being understaffed or undertrained, but the young employees seemed quite stressed. I noticed the two young ladies frequently scratching their long hair, which made me check my food for any hair. I'm sorry to say that I will think twice before returning.

This restaurant used to be an excellent option, but unfortunately, it has lost its charm. The service was quite poor, and the food was just average. We found ourselves waiting a long time for our meals. The prices were also outrageous. To top it off, the lobby was messy, with many tables left uncleaned.

This place is disappointing. I waited in line for more than 30 minutes for a meal with four chicken strips, and when I finally received it, everything was cold.

I visited the restaurant on a busy Sunday during a holiday weekend, and I was disappointed to find that there was no bone-in chicken available. We waited for half an hour for our lunch, which is unacceptable for a fast-food place on a weekend. Do they really cook all the chicken to order? It seems like basic preparation for a lunch rush is a struggle for this place. A few years ago, their chicken was exceptional, but it has since declined significantly.

Terrible service. Unbelievable. Cashiers who in any case wanted not to be there and did not listen to order and had to be repeated three times. Besides, tried to free us not to order because it 'take a while'. We ordered, but they put everything in boxes. Remembered workers that it was in for Din and workers just said okay and went on. Has not been offered, plates as are normally served. The tables were all dirty with garbage cans. Anyway, it won't be back for a while. P.S. it takes a lot for me to believe service terrible because I have also been in the restaurant industry and very understanding