Chipotle Mexican Grill - Cape Coral

No greeting. Everyone looks mad at the world. Line so long bc they are so understaffed. I saw so much cross contamination. No hand washing just applying new gloves on dirty hands . I saw a young lady touch her hair face and itch her nose. She was making food and ringing ppl out with the same gloves. Another young lady was handling Raw meat and also making food . I got so disappointed and disgusted I just left. This is the behavior that ends up getting ppl sick. They need to hire more qualified ppl that respect the food industry. They also should probably be retrained.

Every time I walk into this location there is one person making orders for people and four people standing around. Food is always good but that only goes so far when you stand and wait 15-20 minutes in an empty restaurant with a line of people who are all thinking the same thing. You're better off ordering it for delivery online or picking it up.

Location is constantly having issues, while at times you can see they are understaffed other times staff is focusing more on pre closing vs attending to the line wrapped around the restaurant. Constantly closed at random times of the day. No urgency from staff. While I will say the staff is always polite and food is warm.. takes about 30/40 minutes to get your food. Add/manage staff more accordingly please.

I had wait with a group of people (6-7)all bunched up by the register for there on line orders. Most were deliver service. Took over 30min past the pick up time. Only one person doing the on line orders. I was just going to get in line. Try to cancel the order and the manager told me I would need to call Chipotle. IM AT CHIPOTLE. What a zoo that place is. Will never order on line again.

Came on march 25th, staff was very rude! dark haired woman with dark make up kept giving me dirty looks through out my order, turned around and was on her phone in the middle of a rush, in front of customers and gave me 5 pieces of steak and gave my friend the wrong chicken, when i spoke up about the steak her male coworker, tall and bearded proceeded mansplain steak portions, extremely unhappy with the way we were treated. new cashier was very nice though!