Joes - Cardiff

I thought I would treat myself and also a double ice cream in a sugar cone. I was very surprised that I was charged an extra 50p for what was a very cone when in many other places they are either free or the charge is much lower After about two minutes the ice cream started to melt through the cone and by the time I was halfway through the cone collapsed into one big mess which meant I had to throw the whole thing away. I mentioned it to the store next time I visited and my complaint simply fell on deaf ears. That’s customer service for you. Lesson learnt no more cones from Joe’s.

We called in to get an ice cream in the hot weather the ice cream was ok but I have had better although I must say the staff were very nice

Great taste, good sized scoop, but a bit expensive, as for me. Worthy of visiting it. The premises could be a bit bigger too)

Have been to joes a lot before and now I have TripAdvisor I can review it. The staff are friendly and helpful and the ice cream is delicious! Would recommen

We've passed Joe's many times on the bus since we moved to Cardiff and often said that we should go in. Well we did and it was a real treat. The parlour isn't big but we liked the ambience and style. My wife had a Knickerbocker Glory which she raved about (said it took hr back to childhood memories of the legendary Nardini's in Largs); my Raspberry Crumble was smaller but also delicious. The place was lovely and clean, the service was friendly an efficient. Beware: on sunny weekend afternoons the queue is out of the door with families who have been shopping or to the park across the road!