Pettigrew Tea Rooms - Cardiff

Lovely afternoon tea. Staff were very informed and helpful.

4 May 2019 Wow am I stuffed. An afternoon tea for 1 can go for 3 people. I came here on an empty stomach and so stuffed. I had to pack up the rest to eat later. Clearly not had many afternoon teas in my life. I enjoyed the Vegan Afternoon which came with 1 slice of mango vanilla cake, 1 scone with vegan margarine jam, 1 sandwich of cucumber sourcream the other cheese tomato and a half shot latte with oat milk. They have a selection of 2 vegan cakes, 2vegan fruit or plain scones 4 vegan sandwiches. I strongly recommend this place. It can get very busy as it seems to be very popular. Perhaps book a place. The staff were friendly too, though looked a little stressed, perhaps as it can be busy. Very happy they cater for Vegans.

Only had ice cream today but served by a lovely young lady, Lily. Great service with a smile. Ice cream very tasty although weat6not too conducive!

The afternoon tea at this restaurant was quite disappointing and did not offer good value for the money. At £45 per person, we were expecting high quality food and service, but unfortunately, we did not receive either. The chef was apparently sick and there was no acknowledgment of how this would impact our experience. Unlike most places that offer refills of tea, we were expected to pay extra for more than two small cup fills. Additionally, the package was supposed to include a sweet bauble and a slice of cake to take home, but there were no baubles left and only three slices of cake for four people. Instead, we were given two Welsh cakes each, which appeared to be past their 'use by' date. Overall, for £180 for four people, this was a very disappointing experience and I would not recommend it.

This tea shop is located next to Cardiff Castle, so it attracts a lot of tourists. However, the cakes and lunch items are incredibly delicious, and the staff are great even when it's busy. The takeout window is perfect for enjoying a snack in the park behind the shop.