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Contribuisci feedbackWe arrived for afternoon tea in November 2023. The tea selection came out in a wooden box which contained flavoured tea bags ie peppermint, green tea, earl grey and breakfast teabags. We opted for Breakfast Tea. There was one teabag in each pot, when we asked for more tea they just topped it up with hot water, no additional tea bag! It tasted disgusting. We received 4 thin fingered sandwiches and three small cakes plus two welsh cakes and two scones each. It might be a five star hotel but it was definitely not a five star afternoon tea. It costs £34.00 which is not cheap. We will definitely never go back again.
We dined here last Thursday night when we stayed at the hotel. The food was fine and delicious and we were well looked after by the staff. Unfortunately, we could not use our gift voucher against the pre-theatre meal as it was already discounted. We chose the pre-theatre menu because of the portion size.
The dinner was delicious and the restaurant never disappoints! We were served by Bella and Jessica very professional, friendly and helpful ladies thanks for making it special The hotel is modern, extremely clean and feels expensive would recommend to anyone who would like a touch of unpretentious luxury
Honestly the restaurant is 5/5, food is amazing, ambience is great and our waitress Bryony was an absolute delight. Her polite and friendly service was genuinely 10/10 and added so much to our experience. The staff in general were absolute status, can't rate them enough!!!
I tried to book afternoon tea in the restaurant , I did receive a question back regarding my booking which I responded to , but then heard nothing , by searching the website I found 3 different phone numbers none of which were answering , having called these numbers at least 10 times each I gave up and made other arrangements, This is not what I expected of a five star hotel ...