The Smoke Haus - Cardiff

We visited last night before a show , we pre booked a table and was told to wait a few moments as it wasn’t ready in the mean time my partner asked who I assume was the manager an older blonde lady) how the gluten free items are prepared as I have coeliac disease and she was very dismissive and rude. Our waitress on the other hand I think her name was Rachel was fantastic if it wasn’t for her I would of turned around and walked out as no one else wanted to provide a proper service and I feel as if no one else took my dietary needs seriously. When my food was brought out by two other members of staff I asked if it was my gluten free meal and they looked at me blank and pointed to mine and my partners meal my partners burger was definitely not gluten free) Rachel checked with the chef for me to confirm, again if it wasn’t for her I wouldn’t of felt comfortable to eat. The food was nice but because of the awful service I won’t return.

My family of four went for dinner at this restaurant. My daughter wanted a hot dog, which I had seen on the online menu, but it was no longer listed. However, we were assured that she could still have it, but we were charged a very high price for it. We decided to share the Legendary Mixed Grill, which cost £55, between three of us, but it would have been more than enough for all four of us, especially if we had upgraded the fries. There was quite a bit of fat in the beef brisket, which was disappointing for smoked meat. However, the spicy rub wings were fantastic. The service was very friendly.

This was our first visit to this restaurant since we are not from Cardiff. The food was amazing and we were informed that it was their new menu. The burgers all looked delicious, although they did not offer the hotdogs as shown on their website. Our server, Lowrie, made our first visit special. We would definitely come back again!

It had been a long time since I had barbecue, so I decided to give this place a try. I ordered the brisket, which was quite moist with a good amount of fat on it, something I enjoy. The portion size was good for lunch, but I might have needed more if it had been dinner. The service was decent, and I enjoyed the music playing in the restaurant. Overall, the experience was okay - I didn't have strong feelings about the place. It wasn't really bad, but it also wasn't outstanding.

Booked a table here to eat before we went to golf fang next door. Best idea ever! Staff were very friendly and helpful. Food was outstanding and reasonably priced! Drinks were also great. They take student discount and blue light card so will definitely be coming back here.