Thirtynine Desserts Cardiff City Centre

The countertops in the open kitchen appeared messy with batter residue, chocolate, and crumbs. This gave a poor impression to customers, despite the possibility of them being busy. One staff member was wearing a dirty, cake-stained uniform with noticeable stains on his black trousers. The toilets were dirty, with tissue papers strewn across the floor and stains on the seat and bowl. The floor had muddy footprints and food residue, indicating a need for a thorough cleaning. In addition, the music playing was not appropriate for a family-friendly establishment, with lyrics containing foul language. However, the service was friendly and prompt, with generous portions for those with a sweet tooth.

What a wonderful find- this place was perfect for our party of 10 who all thoroughly enjoyed the amazing desserts!!!! We started with Hot chocolate, tea or coffee then each of us had a dessert- waffle, crêpes, cookie dough, cake and the children had a spectacular bubblegum Sundae– every single one of us enjoy it and will definitely be making a trip back there again. Thank you to all the staff that were extremely friendly and helpful. Sophie Jones (Ogmore by Sea).

Really not happy that our food was touched by hand after the staff were touching their mouths/hair/table cleaning bottles and cloths Waffles good as expected but really off putting with the cleanliness

I visited the restaurant today and found the staff to be very helpful and friendly, especially Jonathan. The food was absolutely delicious - we ordered a variety of dishes to try and everything was fantastic. I will definitely need a nap after such a satisfying meal. I can't wait to go back. Thank you to the staff for a great experience!

I visited a restaurant in the Cardiff city centre. I was ignored when I entered and there was no hand gel available. I had to find my own menu and the tables were dirty. I placed my order and waited for half an hour at a table that had a wet wipe on it. Even when my dessert was presented to me, the table was not cleaned and the wet wipe remained there. I did not see any table being cleaned during the hour I spent there. The area behind the counter was also not kept clean. Overall, I will not be returning to this establishment.