Masala Indian Cuisine In Llanlli Uk

We have not eaten in Masala since before Covid, but had a few takeaways. We pre-booked the night before, but when we arrived we were the only ones in the restaurant (which was the case for the whole meal). They no longer server alcohol, so its soft drinks only. Likewise they only accept cash in the restaurant (if you order online for delivery collection you can pay when you do the order on the site via debit card). Food came quickly, was piping hot and the quality of food was excellent. For two curries, rice, chips, naan bread, few poppadom's, and two J20s came to just over £35, which is relatively reasonable for the size and quality of food. I always recommend Masala to any friends family if they are looking for an Indian within the Llanelli, however the lack of card payment is a little fustrating as you need to ensure you have enough cash on you before visiting.

Ate here as a family of 4 on a Saturday evening. We all enjoyed the food and thought it was good value. The owner was friendly helpful. Contrary to some other reviews, we were able to pay by card. The restaurant was empty but it was early evening the takeaway side of things did seem busy though.

I ordered takeout for delivery and would have given it 5 stars for the food, but unfortunately the experience was ruined by the person I spoke to on the phone. Our starter was missing from the order, and when we called to let them know, they accused us of lying. I was very upset by this accusation and will not be ordering from this restaurant again.

My family and I placed an order for delivery and waited for 2 and a half hours. Eventually, my partner and son went to the restaurant to collect the food, only for the delivery to arrive at our door at the same time. Throughout the wait, we contacted the restaurant three times and were continuously told it would be 5-10 minutes, only to be hung up on. It took 2 and a half hours for a simple order of 4 curries, chips, and rice. I will never order from this place again and do not recommend anyone else to do so. I could have made my own curry, rice, and chips for less money and in a fraction of the time.

First time we ordered food from here and took 2 and half hours to get here, when we went to the restaurant to talk the the manager it was completely dead there and the staff just walked off, we had no phone calls to let us know it was running late or nothings ,we tried to phone but when they answer they hung up straight away. Never in my life will I order food from there again!!