Cappolla's Pizza Grill Cary

Not great; not terrible. All right. When we visited, the toilets were broken and the place had an unpleasant smell that combined stale garlic and wet cardboard. Her pizza also seems to have fallen in quality in recent years: it is fatter than I remember, and too salty.

Would I like to advise higher, because that was our ?go too? Pizza and wings place, but the last several times we have ordered, there was a decrease in reliability not getting an online order, order ready 20 minutes after promise, and recently appear in the restaurant 40 minutes after order (sold 30 minutes) and after arrival in the restaurant said that they just received my order 5 minutes so that it will go at least 20 minutes. Solid food, but painful poor service reliability.

Have ordered a few pizzas for dinner, although nearby when they stopped taking orders, they canceled the order and still the card we used. It is good to cancel the order if its over the acceptable time, it is NOT acceptable to cancel it AND STILL CHARGE US.

Pizza wasn't great. It didn't taste like normal Italian pizza and my kids didn't want to eat it. They also added shredded cheese without my knowledge.

Great food and great service the first time we ordered last week. Delivery went with out a hitch. However, we ordered through Slice to be picked up tonight. Our order was supposed to be ready between 8:27-8:37. I walked in and our order was still sitting on the printer and hadn't even been made yet. I am having to sit here for 13 minutes while it is made. Close to $40 out of my pocket for dinner. I shouldn't have to wait nor should I be told that their iPad has been messing up all day when I my order was just sitting there as if someone wasn't doing their job. Do better! Update: Again, for the third time I am waiting for my order (6/30/22) after using the Slice app to order from this place. I get the notification that everything is ready and upon arrival they hadn't even gotten my order from the tablet. So, I am waiting while my order is prepped and cooked. I didn't use mobile ordering to sit and wait for my order. Thanks again for failing!