Raven's View - CAVE CREEK

We had a horrible experience here on a Sunday evening. We were sat a little after 6pm and waited 17minutes for our server to take our drink order. (And no it’s not because we were not ready to order when the server came, it’s because the sever dropped off waters maybe 10 min after we were seated and then came back 7 min later to take our drink order. drinks took quite a bit of time to be delivered-it was just wine. And then when we tried ordering pretzels they were out. We then ordered the artichoke dip and when it finally did come to the table they told us they were out of carrots so they gave us pita and tortilla chips. We finally ordered our entrees at 650p, Again, not because we weren’t ready, it’s because we barely saw our server. We finally got our entrees at 730p. So 40 minutes for 3 sandwiches and a salad. We witnessed the table next to us receive their meal before us even though they sat later than we did. We commented to the server this and she claimed they ordered before us which is BS, we saw them sitting there without water for a long time until they finally got water and a bottle of wine in front of them. The server just walked away from us. I ordered the beef French dip and it was basically raw inside. I complained and they said that’s how it’s supposed to be. I’ve had a lot of French dips and I’ve never had one so chewy due to it being undercooked meat. Sorry but that’s not how to cook a French dip sandwich. The manager came over and apologized and took it off our bill which was nice but we weren’t looking for that. We were so off put by the experience. I was treating my parents who were visiting out of town and we are completely embarrassed. I’ve worked in the F&B industry for 16+ year managing restaurants and I don’t remember the last time I’ve been this displeased with an experience.

Kameron our waiter was wonderful. He had great wine recommendations along with food.

Wonderful food! Monday night is half price for any bottle of wine $100 or less! We will he back!

Great place to visit for a nice evening complimented by excellent food drink and service

Always great service and super friendly staff. Beautiful setting. Highly recommend!